WILTEC Enterprises, Ltd.

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Generally speaking there are two reasons to engage a consulting partner: 1) skill set deficiency or 2) capacity deficiency.

The most important reason for hiring consultants is to bring in people with a particular set of skills. Specialist know-how falls into two categories.

First, there's 'industry-specific skills' – you need people who are experts in your sector, perhaps to assess the implications of a move by one of your competitors, or to help decide whether a new management approach – customer relationship management (CRM), for example – would have benefits in your unique organization.

Second, there's what you could call 'issue-specific or technical skills', which is where you need people who are experts in a particular issue or technology – it may be a problem or an opportunity.

But there are times when you simply need help – bright, energetic people who are well-informed, who can help you get a new initiative up and running at a time when it's proving difficult to free up your own internal resources. You're quite definitely not looking for specialists here. You need the consultants to be very flexible – rolling up their sleeves and doing whatever it takes to get the job done – and that's something that requires a broad base of knowledge, rather than in-depth expertise in just one or two areas.

"If your business is not producing Information Technology then find a partner who does. Then challenge that partner with specific, measurable, results oriented deliverables. This will allow you to focus on your core competencies and do what you do best." - David Williams